Nickname and Email configuration changes

Due to people forgetting their email address that they used when installing the Find-a-Drug client and that installation no longer being available or they need to change old installations that are long gone to a new email address. Find-a-Drug are developing an automated system (I assume due to the increasing time this is obviously taking them to sort out for people) to find out your email address and change it.

Quote THINK

We are planning to make a web interface available sometime next month to allow Nicknames and Email addresses to be changed for installations which have been deleted (ie inactive - having not returned any jobs for a period of time).

The way this will work is that members will use a web form to request the list of member numbers for a Nickname. Using this form a member can request an email to be sent to the registered email address for a member number. This email will include a link to another form which uses a password included in the email to change the Nickname, Email address and/or team identify.

We recognise that this will not help members who did not enter a valid email address or no longer have access to the registered email address!

Please note the last part,
this will not help members who did not enter a valid email address or no longer have access to the registered email address